PRIVACY POLICY

Privacy Policy

CrossFit Valley Center / Be Greater, LLC
Effective Date: 3/1/2020

CrossFit Valley Center (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

This policy applies to all services we provide, including:

  • Website use

  • Memberships and class reservations

  • Nutrition coaching

  • Group fitness programs

  • Events, workshops, and challenges

  • Online forms and communication

  • Any interaction with CrossFit Valley Center or Be Greater, LLC

1. Information We Collect

We collect the following types of information:

A. Information You Provide to Us

This includes information you submit through:

  • Membership sign-ups (via Wodify or other platforms)

  • Contact forms or inquiry forms

  • Nutrition coaching intake forms

  • Event or challenge registration

  • Purchases or payment updates

  • Emails, phone calls, or other communication

Examples of personal information you may provide:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Address

  • Emergency contact

  • Payment information (stored securely through our processors)

  • Health or fitness-related information voluntarily provided for coaching purposes

We do not collect or store payment card information on our servers. All payment data is securely processed through third-party providers such as Wodify or Stripe.

B. Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Date and time of visit

  • Cookies and similar tracking technologies

This information helps us improve the website experience.

C. Information From Third Parties

We may receive information from:

  • Wodify (membership data, attendance tracking, contact info)

  • Payment processors

  • Social media platforms (if you interact with us or run ads)

2. How We Use Your Information

We use your information to:

  • Provide and manage memberships, classes, and coaching

  • Process payments and maintain billing records

  • Communicate with you about schedules, updates, or support

  • Deliver nutrition coaching or individualized training

  • Improve our programs and services

  • Respond to inquiries

  • Ensure facility and participant safety

  • Send marketing messages (you may opt out at any time)

  • Comply with legal or regulatory requirements

We do not sell your personal information.
We do not share your information with third parties except as necessary to provide our services (e.g., payment processors, Wodify).

3. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve site functionality

  • Analyze site usage

  • Personalize content

You may disable cookies in your browser settings, but some features may not function correctly.

4. How We Share Information

We share information only with trusted third parties necessary for operations, such as:

  • Wodify (membership management)

  • Payment processors (Stripe, etc.)

  • Email service platforms

  • Website hosting providers

These third parties are required to protect your information and use it only for the services requested.

We may also share information when required by law or to protect the safety of our members, staff, or facility.

5. Data Security

We take reasonable measures to protect your information from loss, misuse, or unauthorized access.
No online system is 100% secure, but we work with reputable platforms that maintain industry-standard security practices.

6. Your Rights (Including California Residents)

If you live in California, you have rights under the California Consumer Privacy Act (CCPA).
These include the right to:

  • Know what personal information we collect

  • Request deletion of your personal information (with some exceptions)

  • Request that we do not sell your information (we do not sell it)

  • Receive equal service even if you exercise your rights

To submit a request, contact us at:

cfvc@crossfitvalleycenter.com

We may need to verify your identity before processing your request.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal or regulatory obligations

  • Maintain accurate business records

You may request deletion of your data at any time unless a legal or contractual obligation requires retention.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 through the website.

Children present in the facility must follow the safety rules outlined in our Terms & Conditions, and supervision is the responsibility of the parent or guardian.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. When changes are made, the updated version will be posted on our website with a revised Effective Date.

Your continued use of our website or services indicates acceptance of these changes.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: cfvc@crossfitvalleycenter.com
Address: CrossFit Valley Center, 27460 Valley Center Road, Valley Center, CA 92082
Phone: 760.297.6330